conditions


CONDITIONS DUE TO THE CORONAVIRUS SITUATION
- Welcome to Tytyri Mine Experience when you are healthy. If you are ill and have tickets we`ll be happy to reschedule your visit.
- The use of face masks is recommended.
- We hope you take care of good hand and coughing hygiene and maintain safe distances under your visit.
- For the time being, the tours have been restricted to a maximum of 6 person family private tours to ensure the safety of all attendees.
- We recommend card payments.


SUITABLE CLOTHING AND FOOTWEAR
Good walking shoes and warm clothing. Each visitor will be given a helmet at the beginning of the tour.


DESCENDING TO THE MINE EXPERIENCE LEVEL (-110 METRES)
Visitors are brought down 110 metres to the Mine with Kone’s experience lift. The lift moves at 10 metres per second, and carries 20 people at a time.


TEMPERATURE
The temperature in the Mine Experience is +8 °C throughout the year. In the Tytyri Hall, the temperature is around +20 °C.


MOVING IN THE TYTYRI MINE EXPERIENCE
During the course of the guided tour, we will walk about one kilometre. Except for a few steps along the way, the whole path is level and gravel-covered. The guided tour lasts around 1 hour.


accessibility in the Tytyri
EK Event organizes accessible events for visitors, groups and companies.
For reservations, please contact Lohja Tourist Travel Centre:
Lohja Tourist Service Centre:
+358 (0)44 369 1309
tourist@lohja.fi
or EK Event:

OTHER SERVICES
Visitors to the Tytyri Mine Experience are served at ground level by the visitors’s reception area. All tours depart from the visitor’s house of Tytyri Mine Experience, and also end there. The house has a customer service and ticket sales desk, a souvenir shop, and WC facilities. While still at the visitor's house, each visitor will be given a safety helmet, and if necessary a jacket or blanket.

CANCELLATION TERMS AND CONDITIONS
The confirmed charge for cancellation of a Tytyri Hall reservation or of the guided tour is 25% of the total cost of the reservation, and is charged if the cancellation made later than 7 days before the date of the reservation and/or tour.
If the cancellation is made later than 24 hours before the date of the reservation and/or tour, the full price will be charged.